Support

At Interspace, support extends far beyond the moment of acquisition. Our bespoke services are shaped around the understanding that collecting art is not simply a transaction, but an ongoing relationship between the work, the space, and the individual that collects it. From the earliest stages of selection, we offer tailored guidance that responds to your sensibilities, spatial context, and long-term vision.

Every artwork is handled with the utmost care and expertise. We coordinate professional packing, shipping, framing and installation, working with trusted specialists to ensure the integrity of the artwork at every stage. Whether navigating logistical complexities, advising on framing, or planning display within a larger collection, our team remains closely involved. From private residences to institutional settings, our approach is attentive and considered, ensuring that each work is not only well cared for, but meaningfully situated.

CONSULTATIONS:

Our consultation process begins with understanding. Through one-on-one advisory, we take the time to assess your space, aesthetic direction, and long-term vision. Using tailored renderings and spatial previews, we help you visualise how specific artworks will inhabit your interiors. Whether refining a corporate office, hospitality project, or private residence, we advise on scale, placement, tonal alignment, and visual coherence. Our curatorial expertise ensures that each acquisition feels intentional—aligned not only with your design sensibility, but with the larger narrative of the space.

FRAMING:

Framing is more than preservation—it is refinement. The right frame enhances presence, safeguards longevity, and shapes the way a work is experienced. We advise on materials, finishes, mount styles, and glass types, including UV-protective options suited to the artwork’s medium and context. Every detail, from frame depth to border proportion, is considered with precision. The result is a presentation that protects the artwork while elevating its visual impact.

INSTALLATION:

Displaying art requires both technical accuracy and aesthetic sensitivity. Our experienced installers, seasoned in professional exhibitions and art fairs, bring precision, cleanliness, and discretion to every project. We assess wall surfaces, lighting, sightlines, and spatial flow before installation, ensuring secure placement and optimal viewing conditions. From single artworks to large-scale installations, execution is handled with meticulous care and professionalism.

Once your purchase is completed, you will receive a confirmation email detailing your order and estimated dispatch timeline. 

• Orders are dispatched with delivery within 1-2 weeks of confirmation.
• Artworks shipped via standard or express couriers domestically typically leave the Interspace warehouse within 7 days.
• A follow-up email will provide a more precise dispatch window with tracking details once your order is prepared.

All artworks are packaged with a strong emphasis on preservation and safety during transit. Most artworks are shipped unframed and unstretched, carefully rolled and secured in protective tubes. Artworks that cannot be rolled due to their material, scale, or structural integrity are either professionally flat-packed or crated using international art industry-grade packing standards

Shipping costs are calculated based on several factors, including:

• Delivery location (domestic or international)
• Artwork dimensions and weight
• Fragility and special handling requirements
• Packaging format (tube or crate)

Final shipping charges are displayed at checkout or communicated during order confirmation for custom requests. We offer both domestic and international shipping, with trusted logistics partners to ensure reliable delivery. 

For international orders, any customs fees, import duties, or local taxes are the responsibility of the buyer. These charges are determined by the destination country and are non-refundable, and calculated at checkout. We recommend checking your country’s import regulations prior to placing an order.

Once your order is dispatched, you will receive a tracking link via email, allowing you to monitor your shipment in real time. Our team remains available throughout the process should you require updates or assistance.

Need more assistance? Our team is here to support you at every stage of your order.

Every artwork on Interspace is sourced with authenticity and inspected to the highest standards of care. Each piece is delivered securely and accompanied by a Certificate of Authenticity, affirming the artwork’s details and provenance. We stand by the integrity of our curation and the confidence of your acquisition—ensuring a seamless, transparent, and rewarding collecting experience.

The following guidelines will help ensure your artwork is cared for in the best possible way: